Items of personal information collected

1. Personal information items collected and collection methods The Company collects the following personal information for the purpose of handling complaints.
-Collected items: Author (name), Email, mobile phone number, CI value, DI value, Access log, Access IP
-Personal information collection method: Website (Customer inquiry, Identity verification)

2. Purpose of collection and use of personal information The company collects the following personal information to handle complaints and other civil affairs.
-Collected items: Author (name), Email, mobile phone number, CI value, DI value, Access log, Access IP
-Personal information collection method: Website (Customer inquiry, Identity verification)

3. Period of retention and use of personal information In principle, after the purpose of collecting and using personal information is fulfilled, the information is destroyed without delay. However, the following information will be retained for the specified period for the following reasons.
-Preserved items: Author, Mobile phone number, Email, Access log, Access IP
-Grounds for preservation : Customer Inquiry Management
-Preservation period: 3 years (Ethics Hotline)

4. The right to refuse consent and the content of disadvantages resulting from refusal of consent You may refuse to consent to the above items related to the collection and use of personal information under this notice if you do not wish to do so. However, please note that the above items related to the collection and use of personal information in accordance with this notice are mandatory, and if you do not agree to them, we will not be able to provide customer service such as complaint handling.

5. Personal Information Protection Manager - Name : Kim Jong Hyuk Deputy General Manager
- Tel : 02-2023-0482
- Email : therock101@samyoungco.com